Responsible Gaming
A legal disclaimer
Gambling is a form of entertainment that can be both fun and rewarding. 1MPlay team encourages our players to define their own responsible gaming, while we help with advice that allows you to set and control your own limits. We want you to enjoy playing at 1MPlay, so bet responsibly and have fun! Here is some advice for you:
• Treat Gambling as a Form of Entertainment
Gambling can still be fun even when you are not winning, as long as you are fully prepared for your losses and don’t mind spending the money to enjoy yourself. Winning is much more satisfying when you are fully prepared.
• Have a Fixed Budget for Gambling
Perhaps the best way to avoid problems with gambling is to allocate a fixed amount of money that you are prepared to lose in any given period of time. If you set yourself limits and you stick to those limits, then you should be able to enjoy your gambling without ever getting into trouble.
• Prevent Under Age Gambling
You must be at least 18 years old to play at 1MPlay. We undertake checks to ensure that no person under legal age has access to our gaming sites.
• Check Bet History
You can easily access a full history of transactions, withdrawals and deposits via the ‘My Account’ > ‘History’ section on the website to trace your record.
• A Secure Online Environment
Choose a secure online environment to have more fun playing. 1MPlay make sure our website is a safe location, where players can have fun in a safe gambling environment. All payments and technical processes are also developed in a secure gateway.
For the most part, responsible gambling is all about being rational and disciplined. There really is no reason why it can’t be a healthy and enjoyable pastime. If you are lucky, you may even win some money. The following additional tips should help you too.
• Avoid gambling when you are upset or stressed.
• Never borrow money to gamble.
• Avoid gambling when you are recovering from addictive disorders or dependencies.
• Avoid alcohol and/or other substances while gambling online.
• Know how the games work before you wager.
• Balance gambling with other recreational activities.
Most people think of gambling as a recreational activity. It is mostly a fun and harmless way to escape the monotony of everyday life as well as to pass time. However, there is a small minority of gamblers for whom this activity has become more than a little troublesome. Compulsive gamblers with an addiction have tarnished the positive image of both online and land-based gaming businesses.
Gamblers Anonymous is a well-known organization that helps and provides support to problematic and compulsive gamblers. If you or someone you know is in need of help, feel free to contact the organization at: www.gamblersanonymous.org.
Refund Policy - the basics
Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.
What to include in the Refund Policy
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.